About us

For over 30 years we've been building our services around you

We know how looking after mum, dad or other elderly relatives can affect your family. We also know that every family’s different and that circumstances change.

So while we help tens of thousands of people around the UK and our Emergency Response Centre deals with more than one million calls a year, we treat everyone and every family as an individual.

Our products and services are designed with this in mind, and so is our approach. Talk to us, explain your situation and we’ll build a personal plan around you – one that will help you and your loved ones at every stage of the journey.

By combining personal attention with the very best of new technology, we’re helping to improve people’s lives

Specialist services delivered across the country, with the help of local teams

We’re independent specialists in eldercare and one of the country’s leading and longest-established providers of high quality personal alarms and emergency products and services.

Our alarm and expert care advice services are available nationwide, and we aim to provide homecare, domestic and handyman services as far across the country as possible, by working with a network of trusted partners and their locally managed teams.

If we can’t personally deliver a service for you, we’ll do our best to find a quality local provider that you can choose to use.

We’re extremely careful about who we work with, and you can rest assured that everyone who delivers services to you and your loved ones will have been handpicked.

We set high standards and these are validated through our accreditation to respected external bodies, including the Telecare Services Association (TSA) and the Care Quality Commission (CQC).

We work on the principle that little things matter and that nothing should be too much trouble. We believe that everyone should be able to enjoy living in their own home for as long as possible, and with a little planning, we like to think they can.

Our Vision

‘to help people make the rest of their lives, the best of their lives’

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Man watching the tennis with an Eldercare personal alarm on his wrist Man watching the tennis with an Eldercare personal alarm on his wrist

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